You may submit an application for transferring the record of public transport expenses and uncollected subsidy amount (if any) related to the Public Transport Fare Subsidy Scheme from your lost/malfunctioned Octopus to another Octopus, if you have:
(1) reported loss of Octopus or returned a malfunctioned Octopus to MTR Customer Service Centre; or
(2) reported loss/malfunction of a Bank Co-Brand Octopus, or you have activated a renewal Bank Co-Brand Octopus.
The application should be submitted within 10 working days from the date of loss reporting or return of malfunctioned Octopus. Otherwise, the application could not be processed.

Please select the type of Octopus that you have lost/returned.

Standard / Personalised Octopus (Including Licensed Octopus Products, Octopus Ornaments, etc.)		Bank Co-Brand Octopus
		Bank Co-Brand Octopus